Terms & Conditions

Last updated: 2026-10-20. Operated by CigNexo Pty Ltd (“CigNexo”, “we”, “us”). Contact: support@cignexo.shop · +61 (0)400 000 000 · [Company Address], Australia.

Important: You must be 18 years or older to purchase tobacco, nicotine, or vape products. We sell authentic branded products for lawful adult use only.

Agreement

By accessing https://cignexo.shop or placing an order, you agree to these Terms. If you do not agree, please do not use the site. We may update these Terms; the “Last updated” date will change when we do.

Eligibility & age

You must be at least 18 years old and legally able to purchase tobacco, nicotine, or vaping products in your jurisdiction. We may refuse or cancel orders that appear to breach age or legal restrictions.

Products & pricing

Product descriptions and images are for information; pack designs may vary by batch. Prices are shown in AUD unless stated otherwise and may change without notice. We reserve the right to correct errors and cancel orders affected by obvious pricing mistakes.

Orders & payment

An order is an offer to buy. Acceptance occurs when we confirm dispatch or otherwise accept the order. Payment is taken through our designated payment providers. Title and risk pass according to our shipping terms once the carrier collects the parcel.

Shipping & delivery

Delivery estimates are indicative. Delays caused by carriers, customs, weather, or incorrect addresses are outside our control. You are responsible for providing accurate shipping details and for complying with local import and tobacco laws.

Prohibited use

You must not misuse the site, attempt unauthorised access, resell products in breach of law, or purchase for minors.

Limitation of liability

To the fullest extent permitted by Australian Consumer Law and other applicable law, we exclude liability for indirect or consequential loss. Nothing in these Terms limits non-excludable consumer guarantees.

Governing law

These Terms are governed by the laws of Australia. Disputes will be handled under those laws. Contact: support@cignexo.shop.

This page is provided for transparency and is not legal advice. Placeholders marked in brackets will be replaced with final company details.